The short answer
Yes — Livwell handles both online booking and invoicing from one connected platform. When a client books a session, the invoice generates from the same record. No double-entry, no reconciliation lag, no missed charges.
What most platforms get wrong about booking and invoicing
Most booking tools and invoicing tools are separate systems. A client books online, and someone manually raises an invoice — or the invoice goes out from a different tool entirely, and the two records never sync. The result is a gap between what your schedule shows and what your billing shows.
That gap is where revenue leaks. A session booked but not invoiced is a missed charge. An invoice raised without a corresponding booking is a dispute waiting to happen.
Wellness centers feel this more than most — packages, memberships, and multi-service visits make the booking-to-payment relationship complex. A platform that handles both from the same record eliminates that complexity at the source.
What Livwell handles for online booking
Livwell's booking layer covers the full client-facing experience:
- Members and prospects book online through a branded self-service portal — your name, your colors, your domain.
- The booking calendar reflects real-time availability by service, staff, and location.
- For multi-location operations, one system manages availability and bookings across all branches.
- Automated reminders reduce no-shows before they affect your revenue.
Bookings can be made by the client in the app, by your staff on the admin side, or through a direct booking link — all updating the same underlying record.
What Livwell handles for invoicing
Livwell's billing layer connects directly to the booking record:
- Invoices generate from the booking or membership — no manual entry required.
- Recurring billing handles membership renewals automatically so renewals stay on schedule.
- AED payment support covers international clients paying in UAE dirhams.
- Package credits and session bundles deduct automatically as clients book.
- Full invoice history is visible to both staff and the client in the app.
For wellness centers running 13 distinct service lines — like LifeLab, where Livwell was proven in production — the invoicing layer needs to handle different pricing per service type, recurring plans, and one-off sessions without requiring separate tools.
How the two connect
The key difference between Livwell and stitching together a booking tool plus an invoicing tool is this: the booking and the invoice share the same record. When a client books a recovery session, the system knows which service, which staff member, which location, and which pricing plan applies — and the invoice reflects all of that automatically.
This matters most at renewal. A membership renewal is both a booking (the next cycle's sessions) and an invoice (the next billing event). When both happen in the same system, the renewal runs without a staff member touching it — and the client's experience is seamless.
Pricing and getting started
Livwell pricing is transparent and scales with your operation:
- Starter: $79/mo — online booking, invoicing, and member management for single-location operations.
- Growth: $199/mo — adds multi-location support, automated renewals, and AED payment handling.
- Scale: $399/mo — full platform including the branded client app, advanced reporting, and priority migration support.
All plans include a 14-day free trial so you can run real bookings and invoice workflows before committing. New clients also get a dedicated migration team that moves your current client records, booking history, and billing data in a 4-week launch plan.
If you are not sure where your current booking-to-invoice gaps are, a Wellness Systems Audit scores your bookings, payments, renewals, staff utilization, and client engagement in 48 hours — and tells you exactly what an integrated platform would fix first.
FAQ
Does Livwell handle both booking and invoicing in one platform?
Yes. Livwell runs online booking and invoicing from the same connected database, so bookings and invoices reflect the same record without manual reconciliation.
Can clients book and pay through the same system?
Yes. Clients book through the branded self-service portal and invoices are generated, processed, and tracked in the same platform. AED and international payment methods are supported.
Does Livwell support membership renewals alongside booking and invoicing?
Yes. Membership renewals automate both the next billing cycle and the next booking cycle simultaneously, so renewals run without staff manual intervention.
Can multi-location wellness businesses use Livwell for booking and invoicing?
Yes. The Growth plan supports multi-location operations, with a single booking calendar and invoicing record across all branches.
How long does migration take?
Livwell's standard migration plan runs four weeks, with a dedicated team that moves your client records, booking history, and billing data. You can see how this worked in practice at LifeLab, a premium wellness center that moved 13 distinct service lines onto the platform.
Is there a free trial?
Yes, all plans include a 14-day free trial with no commitment. You can test real booking and invoicing workflows in the live system before deciding.
