Wellness business management software

Know what’s included. Plan your next stage.

Choose your core subscription, understand included allowances, and scope any optional services before you commit. Software subscription prices are in USD.

Software subscriptions are billed in USD. Annual billing saves two months.

Starter

Core operations for a growing team.

USD 79

Billed every month

Active clients / 30 days
100
Staff
Unlimited staff users
Included locations
1
Branded app
Free branded app included
Website
Free website included*
Onboarding / support
Standard support
Active-client buffer
USD 29 / 50 additional clients (maximum 150)

Growth

More visibility across clients, staff and follow-up.

USD 199

Billed every month

Active clients / 30 days
300
Staff
Unlimited staff users
Included locations
1
Branded app
Free branded app included
Website
Free website included*
Onboarding / support
Guided onboarding and migration support
Active-client buffer
USD 49 / 100 additional clients (maximum 500)

Scale

For higher-volume, multi-service operations.

USD 399

Billed every month

Active clients / 30 days
1,000
Staff
Unlimited staff users
Included locations
1
Branded app
Free branded app included
Website
Free website included*
Onboarding / support
Priority setup
Active-client buffer
USD 99 / 250 additional clients (maximum 1500)

Enterprise

For complex deployments and business groups.

Custom quote

Terms by agreement

Active clients / 30 days
Scoped in your quote
Staff
Unlimited staff users
Included locations
Multi-location configuration is scoped in your quote.
Branded app
Full white label available for both client and business apps. Scope by agreement.
Website
Free website included*
Onboarding / support
Rollout and support scope by agreement
Active-client buffer
Enterprise review

* A free website is included with every package. Your business must purchase its custom domain from a third-party provider and share domain access for website setup. Website delivery timing starts once the required assets and domain access are complete. The website turnaround is 48 hours from that point. App-store review follows a separate process.

Active-client usage is measured over a 30-day window. Dependants who meet the active-client criteria count toward your allowance. Annual subscription billing does not change this activity window. Confirm qualifying activity, duplicate handling and buffer billing details in your quote.

Multi-location configuration is scoped in your quote. Subscription prices are separate from the currencies your customers use to pay your business.

Core subscription, optional services, payment costs

Core subscription

Bookings, memberships and packages, client records, payments-ready setup, reporting, roles and permissions. Included clients, staff, location and onboarding scope are shown on each plan.

Optional services

Deeper migration and implementation or configuration services are scoped separately. Agree deliverables and costs in your quote.

Payment costs

Payment processing and applicable Livwell charges are separate from the software subscription. Supported GCC local-currency processing has no currency conversion fees; your customer’s bank may still apply charges.

Core subscription comparison (USD)
IncludedStarterGrowthScaleEnterprise
Active clients / 30 days1003001,000Scoped in your quote
StaffUnlimited staff usersUnlimited staff usersUnlimited staff usersUnlimited staff users
Included locations111Multi-location configuration is scoped in your quote.
Branded appFree branded app includedFree branded app includedFree branded app includedFull white label available for both client and business apps. Scope by agreement.
WebsiteFree website included*Free website included*Free website included*Free website included*
Onboarding / supportStandard supportGuided onboarding and migration supportPriority setupRollout and support scope by agreement
Active-client bufferUSD 29 / 50 additional clients (maximum 150)USD 49 / 100 additional clients (maximum 500)USD 99 / 250 additional clients (maximum 1500)Enterprise review

Your brand, with a clear delivery scope

Starter, Growth and Scale include a free branded app with basic branding and client booking, membership and payment workflows. Every package includes a free website. Your business purchases its custom domain from a third-party provider and shares the required access.

Website delivery timing starts once the required assets and domain access are complete. App-store review follows a separate process. The 48-hour website turnaround starts at that point and does not apply to app approval.

Agree the included website pages, revision scope, developer-account responsibilities and any external fees in your delivery scope before work starts.

Regional payments

Local payments for GCC wellness businesses

Accept payments through Livwell’s local payment partner, Noon Payments, with major and regional payment methods and support for all six GCC currencies.

  • Saudi Arabia

    Saudi riyal (SAR)

  • United Arab Emirates

    UAE dirham (AED)

  • Bahrain

    Bahraini dinar (BHD)

  • Kuwait

    Kuwaiti dinar (KWD)

  • Qatar

    Qatari riyal (QAR)

  • Oman

    Omani rial (OMR)

Process supported local-currency payments without currency conversion fees.

Payment-processing and any applicable Livwell charges are separate. Your customer’s bank may apply its own charges.

Cards and local payment methods

  • Visa
  • Mastercard
  • Amex
  • mada
  • KNET
  • Apple Pay
  • Google Pay
  • Samsung Pay

Available methods depend on your country, merchant setup and the product being purchased. Digital wallets are available for compatible purchases; Apple Pay is not available for recurring subscriptions.

Payment compatibility by billing flow
Payment flowWebsite explanation
One-time purchasesCards, local methods and digital wallets are available according to country, merchant setup and product compatibility.
Recurring memberships or subscriptionsUse a payment method supported for recurring billing. Apple Pay is not available for this flow.
Mixed purchasesAvailable checkout methods depend on the billing requirements of the items being purchased.

Your questions, answered

How are active clients counted?

Active-client usage is measured over a 30-day window. Dependants who meet the active-client criteria count toward your allowance. Annual billing does not change that activity window. Qualifying activity, duplicate handling and buffer billing rules are confirmed in your quote.

Are the branded app and website included?

Starter, Growth and Scale include a free branded app. Every package includes a free website. Website delivery timing starts once the required assets and domain access are complete, with a 48-hour website turnaround from that point. App-store review follows a separate process.

Does Livwell support businesses in the GCC?

Livwell supports wellness businesses across Saudi Arabia, the UAE, Bahrain, Kuwait, Qatar and Oman, including local payments through Noon Payments and support for each country’s currency. We confirm your merchant setup and required payment methods during onboarding.

Do we need Stripe in the GCC?

No. Livwell uses Noon Payments as its local payment partner for GCC businesses. We configure the relevant payment setup during onboarding.

Which GCC currencies do you support?

Saudi riyal, UAE dirham, Bahraini dinar, Kuwaiti dinar, Qatari riyal and Omani rial.

Are there currency conversion fees?

Livwell supports local-currency processing in all six GCC currencies without currency conversion fees. Payment-processing and applicable platform charges are separate, and a customer’s bank may apply its own charges.

Do you support mada and KNET?

Yes. Livwell supports regional payment methods including mada and KNET through its GCC payment setup. The methods available at checkout depend on the country and merchant configuration.

Can customers use Apple Pay, Google Pay or Samsung Pay?

Yes, through Noon Payments for compatible products and services. Payment methods depend on the billing flow; Apple Pay is not available for recurring subscriptions.

Can we keep Stripe?

Livwell supports Stripe Connect where applicable. For an existing Stripe setup, we review the account and subscriptions to establish the connection or transition required. GCC businesses can use Livwell’s local payment setup through Noon Payments.

See your workflow in context.

Bring your services, current systems and operating questions. We’ll work through how they connect.

Book a workflow review