Wellness business management software
Plan your move from Mindbody to Livwell.
We map your current systems, confirm what can transfer and agree the steps to launch before you commit.
We’ll map your current setup, walk through a real workflow and identify where Livwell can simplify operations.
Which workflows still sit outside your current system?
If you use Mindbody, start with the gaps between your systems: sales follow-up, package eligibility, provider schedules, regional payments and reporting. Compare workflow fit and the total cost of software, optional services and payment processing—not an unsupported feature checklist.
Bring your current plan, invoices and available exports. We assess what your configuration can provide; we do not assume that your provider lacks apps, CRM or multi-location tools.
What we assess for transfer
Transfer depends on available exports, data quality, permissions and the agreed implementation scope. These are review expectations, not guarantees that every field or historical record can move.
| Data or configuration | Assessment and transfer expectation |
|---|---|
| Client profiles | Review exported profile fields and identifiers; agree field mapping and duplicate handling before import. |
| Memberships and packages | Map products, status, dates and eligibility from available exports. A membership record is not recurring payment authority. |
| Remaining credits and balances | Assess whether remaining balances can be exported and reconciled. Agree the treatment of exceptions in scope. |
| Future bookings and schedules | Review dates, time zones, services, providers and capacity. Confirm which bookings can be recreated or imported. |
| Attendance and payment history | Assess available history and retention needs. Imported payment records do not enable future charges or refunds through a new processor. |
| Forms, signed waivers and attachments | Check export formats, file availability and access permissions. Agree what can be retained and linked; do not assume every attachment transfers. |
| Staff and permission configuration | Map team roles and permissions to the new setup. Source-system access rules may need configuration rather than direct import. |
| Payment details and recurring billing authority | Review account connection, subscription records and payment authority separately. Processor approval or customer reauthorisation may be required. |
Plan the payment transition separately
Existing Stripe setup
Assess the account connection, existing subscriptions and any necessary transition before confirming continuity. Connecting an account, migrating subscription records and transferring recurring payment authority are different tasks.
GCC local payments
Configure the Noon Payments merchant setup, required local currency and compatible payment methods. Assess whether existing recurring payment arrangements need replacement or customer reauthorisation.
Moving a membership record does not automatically transfer permission to charge its payment method. We assess recurring billing separately as part of the migration scope.
Apple Pay is not available for recurring subscriptions. Available methods depend on country, merchant setup and product compatibility.
A scoped route to launch
- 1.Assessment
- 2.Agreed scope
- 3.Sample import
- 4.Reconciliation
- 5.Staff testing
- 6.Cutover planning
- 7.Monitored launch
Agree responsibilities, acceptance criteria and dates in your scope before scheduling the cutover. The plan depends on the source exports, configuration and payment transition.
Start with your current setup
Tell us where you operate and what you use today. We’ll collect detailed discovery information later.
Your questions, answered
How long does migration take?
Timing is agreed after reviewing exports, data scope and payment setup. Assessment, agreed scope, sample import, reconciliation, staff testing, cutover planning and monitored launch are planning stages, not a fixed-duration guarantee.
Does a membership record transfer recurring payment authority?
Moving a membership record does not automatically transfer permission to charge its payment method. We assess recurring billing separately as part of the migration scope.
Does Livwell support businesses in the GCC?
Livwell supports wellness businesses across Saudi Arabia, the UAE, Bahrain, Kuwait, Qatar and Oman, including local payments through Noon Payments and support for each country’s currency. We confirm your merchant setup and required payment methods during onboarding.
Do we need Stripe in the GCC?
No. Livwell uses Noon Payments as its local payment partner for GCC businesses. We configure the relevant payment setup during onboarding.
Which GCC currencies do you support?
Saudi riyal, UAE dirham, Bahraini dinar, Kuwaiti dinar, Qatari riyal and Omani rial.
Are there currency conversion fees?
Livwell supports local-currency processing in all six GCC currencies without currency conversion fees. Payment-processing and applicable platform charges are separate, and a customer’s bank may apply its own charges.
Do you support mada and KNET?
Yes. Livwell supports regional payment methods including mada and KNET through its GCC payment setup. The methods available at checkout depend on the country and merchant configuration.
Can customers use Apple Pay, Google Pay or Samsung Pay?
Yes, through Noon Payments for compatible products and services. Payment methods depend on the billing flow; Apple Pay is not available for recurring subscriptions.
Can we keep Stripe?
Livwell supports Stripe Connect where applicable. For an existing Stripe setup, we review the account and subscriptions to establish the connection or transition required. GCC businesses can use Livwell’s local payment setup through Noon Payments.
See your workflow in context.
Bring your services, current systems and operating questions. We’ll work through how they connect.
Book a workflow review