If you use Livwell to manage your wellness business with multiple locations or branches, don’t forget to set them up on the system so you can manage them more effectively.
This guide will walk you through the process of setting up branches on Livwell through the settings menu.
Before you begin, ensure you have:
- Administrator access to your Livwell business account
- All branch location information ready (addresses, contact details, etc.)
Step-by-Step Instructions
1. Access Your Livwell Business Account
- Open the Livwell web application via the website.
- Log in with your administrator credentials
- Tap on the “Settings” tab on your left
2. Navigate to Branch Management
- In the Settings menu, navigate to “Branches” and click on the “view settings” button below it.
- Select the button to add a new branch “+ New Branch” on the top right.
3. Enter Branch Details
Fill out the input fields (all fields are compulsory) with the details of each branch, and tap the “Create” button at the bottom of the form.
You’ll receive a success message, and will then see the details of the new branch in your list of branches, letting you know the new branch has now been created on the system. However, you can edit the branch information details at any time.
If you have more branches, you can go ahead to add them in the same way.
Troubleshooting
If you encounter issues while setting up branches:
- Verify you have the necessary administrator permissions.
- Check that all required fields are completed for each branch, as all fields are compulsory.
- Contact Livwell support if persistent problems occur.
By following these steps, you’ll be able to set up branches for your business on Livwell, allowing your clients to easily find and book services at any of your locations through the Livwell app.
